Privacy Policy

Adequate Solar Systems is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website adequatesolar.co.za or use our products and services.

  1. Information We Collect
  • Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and payment information when you voluntarily provide it to us.
  • Usage Data: We may also collect non-personal information about your interactions with our website or services, including IP addresses, browser types, pages viewed, and the duration of visits.
  1. Use of Information

We may use the information we collect for various purposes, including:

  • Providing, maintaining, and improving our products and services
  • Communicating with you about your account or enquiries
  • Processing transactions and fulfilling orders
  • Personalising your experience and delivering relevant content
  • Conducting research and analysis to better understand our customers’ needs
  1. Data Security

We have implemented appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  1. Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this Privacy Policy or required by law.

  1. Third-Party Services

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.

  1. Your Choices

You may choose not to provide certain personal information, but this may limit your ability to access certain features or services. You may also update or correct your personal information by contacting us at info@adequatesolar.co.za

  1. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without parental consent.

  1. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@adequatesolar.co.za

By using our website or services, you acknowledge that you have read, understood, and agree to the terms and conditions of this Privacy Policy.

Installation Form Enquiry

Step 1

Getting your free installation quote is as easy as 1-2-3. Just follow these simple steps to complete the form and get your service request underway

Step 2

Step 3

Please Read the T&Cs before submitting

  1. Information Accuracy: By submitting this form, you certify that all information provided is accurate and complete to the best of your knowledge.

  2. Consent to Contact: You consent to be contacted by us, our affiliates, or partners regarding your solar installation enquiry, including via phone, email, or other means, even if your telephone number is currently listed on any state, federal, or corporate Do Not Call list.

  3. Privacy Policy: Your personal information provided in this form will be handled in accordance with our Privacy Policy. We will not sell or disclose your information to third parties without your consent, except as required by law.

  4. Non-Binding Nature: This enquiry form does not constitute a binding contract or agreement for solar installation services. It is solely for the purpose of gathering information and initiating communication between you and our company.

  5. No Guarantees: Submission of this form does not guarantee the availability of services or the acceptance of your enquiry. Our company reserves the right to decline enquiries based on various factors, including but not limited to location, project feasibility, and resource availability.

  6. Limitation of Liability: Our company shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use or inability to use this enquiry form or our services.

By submitting this form you agree to the T&C's

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Repair Form Enquiry

Step 1

Getting your repairs started is as easy as 1-2-3. Just follow these simple steps to complete the form and get your service request underway

Step 2

Step 3

Please Read the T&Cs before submitting

  1. Shipment for Assessment: By submitting this service repair form, you agree to ship the product to our designated facility for assessment. The cost of shipping and any associated fees shall be borne by the customer.

  2. Assessment and Quotation: Upon receipt of the product, we will conduct a thorough assessment to determine the extent of the repair required. Following the assessment, we will provide you with a quotation detailing the cost to strip the product for inspection and a separate quotation for the repair job, including parts and labour.

  3. Approval for Repair: You acknowledge that the provided quotations are estimates based on the initial assessment and may be subject to change upon further inspection. We will await your approval before proceeding with any repair work beyond the initial assessment.

  4. Damage Report: In addition to furnishing repair quotations, we have the capability to supply a comprehensive damage report, delineating the product’s condition and any detected issues. It’s important to note that we exclusively engage with clients directly, ensuring that the engagement for this enquiry is strictly between our company and the enquiring client, without involving any third parties.

  5. Approval and Payment: Upon your approval of the repair quotations, we will commence the repair work. Payment for the repair services shall be made in accordance with our standard payment terms.

  6. Return Shipping: Once the repair work is completed, the product will be shipped back to you at your expense. We will not be liable for any damage or loss incurred during the return shipping process.

  7. Limited Warranty: All repair work is covered by our standard warranty terms. Please refer to our warranty policy for more information on coverage and limitations.

  8. Cancellation: You may cancel the repair request at any time before the commencement of assessment. However, cancellation after the commencement of assessment and repair work may be subject to cancellation fees.

By submitting this form you agree to the T&C's

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